This page provides a consolidated and authoritative overview of the shipping, delivery, return, and refund provisions governing all transactions conducted through the PartsBazar360 platform. For comprehensive details, customers are advised to consult the dedicated Shipping Policy and Refund Policy pages, respectively. By completing a purchase on partsbazar360.com, the buyer acknowledges and agrees to the terms set forth herein.
All orders are processed within 1 to 2 business days following successful payment verification. Orders submitted on weekends or UAE public holidays will be processed on the subsequent business day. Customers will receive an order confirmation via their registered email address upon successful payment.
PartsBazar360 provides comprehensive delivery services across all seven emirates of the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Standard Delivery: Estimated 2 to 4 business days following order processing.
Express Delivery: Available upon specific request at the point of checkout or via direct communication with our support team.
Complimentary Shipping: Applicable to qualifying orders, subject to terms and conditions as displayed at checkout.
PartsBazar360 facilitates international shipping to eligible destinations worldwide. Estimated delivery timeframes vary by destination country and selected transit method. Most international consignments are delivered within 5 to 10 business days following dispatch.
All applicable customs duties, import levies, and international carriage charges are the sole financial responsibility of the recipient.
PartsBazar360 assumes no liability for delays attributable to customs processing, regulatory clearance, or force majeure events in the destination country.
Delivery timeframes are estimates only and are subject to variation based on destination, courier schedules, and external factors beyond the Company's control.
Upon dispatch of an order, a tracking reference number will be issued to the customer's registered email address. This enables real-time monitoring of the consignment through our designated courier partners. Customers experiencing difficulties with shipment tracking are advised to contact our support team directly.
All packages must be thoroughly inspected by the recipient upon delivery. Any damage, deficiency, or discrepancy must be formally reported to the PartsBazar360 support team within 48 hours of confirmed delivery, accompanied by photographic documentation of the affected merchandise and packaging.
PartsBazar360 disclaims all liability for damage claims submitted outside the 48-hour reporting window.
In the event of a lost or undelivered consignment, PartsBazar360 will engage with the designated courier service to initiate a formal investigation. The matter will be resolved expeditiously upon conclusion of the investigation process.
Estimated delivery dates are subject to variation due to force majeure, UAE public holidays, or logistics and courier delays beyond the Company's control.
PartsBazar360 assumes no liability for delivery failures or delays arising from inaccurate, incomplete, or incorrectly formatted address information provided by the customer at checkout.
Residential deliveries may require additional transit time based on regional courier availability and scheduling.
Formal return requests must be submitted within thirty (30) days of the confirmed delivery date. All merchandise submitted for return must satisfy the following conditions:
The item must be in its original, uninstalled, and unmodified condition.
The item must be returned in its original manufacturer's packaging, inclusive of all components, accessories, and accompanying documentation.
The return request must be accompanied by the original order reference number and supporting documentation as requested by the PartsBazar360 support team.
Return requests will be considered under the following circumstances:
Delivery of incorrect items or specifications not corresponding to the confirmed order.
Receipt of merchandise in a damaged or defective condition upon arrival.
Identification of confirmed inherent manufacturing defects.
The following categories of merchandise are expressly excluded from the PartsBazar360 return and refund provisions:
Items that have been installed, utilized, modified, or otherwise rendered non-resaleable in any capacity.
Return requests submitted beyond the thirty (30) day post-delivery eligibility window.
Items returned without their original manufacturer packaging or with missing components.
Components procured on the basis of buyer error, including but not limited to incorrect vehicle make, model, year, or specification selection.
All return requests require prior written authorization from the PartsBazar360 support team. Unauthorized returns will not be accepted or processed under any circumstances.
To initiate a formal return request, customers must submit the following to our support team:
Original order reference number.
A comprehensive written description of the discrepancy or defect.
Photographic documentation of the affected merchandise, where applicable.
Return authorization requests should be directed to :
📧 Email: partsbazar360@gmail.com
📞 Telephone: +971 56 497 4989
Upon validation and approval of the return request, the PartsBazar360 support team will provide detailed instructions regarding the logistics and procedure for the return consignment.
Following the receipt and formal inspection of the returned merchandise, PartsBazar360 will issue written notification to the customer regarding the outcome of the inspection. Approved refunds are remitted to the original payment instrument within five (5) to seven (7) business days of inspection completion.
All logistics and shipping expenditures, including original delivery charges, are strictly non-refundable under all circumstances.
In instances where the return is attributable to buyer error, the customer assumes full financial liability for all return shipping and logistics costs.
PartsBazar360 assumes no liability for ancillary or consequential costs incurred by the buyer, including but not limited to labor charges, installation fees, vehicle towing costs, or rental expenditures.
Orders may be cancelled solely prior to the initiation of dispatch. Once a shipment has been confirmed and initiated, the order is no longer eligible for cancellation and will be subject to the standard Return and Refund Policy as outlined above.
Customers wishing to cancel an order must notify the PartsBazar360 support team immediately upon placing the order, providing the order reference number and a formal cancellation request.
PartsBazar360 reserves the right to amend this Shipping and Refund Policy periodically to reflect changes in operational procedures, courier partnerships, or applicable legal requirements. All amendments are effective immediately upon publication. Continued use of the platform following such amendments constitutes the customer's acceptance of the revised terms.
📍 Address: Plot No. 6532-2, Emirates Industrial City, Sharjah, UAE
📞 Telephone: +971 56 497 4989
📧 Email: partsbazar360@gmail.com
🌐 Website: partsbazar360.com