Shipping Policy

1. Processing and handling

Orders placed before 2:00 PM Gulf Standard Time (GST, UTC+4) are queued for the current fulfillment day when the seller is operating. Orders after the cutoff, on a non-fulfillment day, or on a public holiday may begin processing on the next available fulfillment day.

The handling time shown above is the database-backed dispatch estimate. It covers seller preparation and handover to the carrier; it is separate from transit time.

2. Delivery coverage and carriers

Worldwide to most countries. We use reputed carriers such as DHL, FedEx, Aramex when available. Carrier, service level, tracking, and final estimate may vary by seller, item dimensions, destination, and customs requirements.

Transit times vary by destination, service, item size, and carrier availability.

3. International orders and destination charges

Import duties, taxes, and other destination charges are not included unless expressly shown at checkout.The buyer is responsible for accurate delivery information and destination-country import requirements. Customs delays are outside the carrier's standard transit estimate.

4. Delivery issues

If tracking shows a problem, an item is damaged, or a package appears missing, contact support promptly with the order number and photographs. Do not discard damaged packaging before the carrier or seller reviews the claim.

5. Related terms

Shipping does not change the Return Policy. For order questions, use Customer Support.