Buyer policies
Return Policy
Effective date: August 2026 � Operated by Superior New & Used Auto Spare Parts LLC
14-day return window
We accept eligible returns requested within 14 calendar days of delivery. Seller-specific terms shown on a listing or at checkout apply alongside this marketplace policy.
1. Eligibility
Contact us before sending an item back so we can record the order, confirm the reason, and provide instructions. Items must be the item purchased, unused or in the same condition received, and accompanied by original packaging, tags, accessories, and documentation where applicable.
Fitment-related returns should include the vehicle identification number and the fitment information used when ordering. A fitment check helps us investigate, but does not replace the buyer's responsibility to verify the final application.
2. Items that may not qualify
Returns may be refused or adjusted for installed, altered, damaged, incomplete, used, contaminated, or incorrectly assembled items; parts damaged after delivery; and specially ordered, modified, or clearly marked non-returnable items. This does not limit rights that cannot lawfully be excluded.
3. Inspection and refund
The seller or PartsBazar360 may inspect the item after it arrives. If approved, the refund is issued to the original payment method after inspection, less any disclosed deductions permitted by the listing or applicable law. Original shipping charges and return shipping follow the reason for return, seller terms, and applicable carrier or payment rules.
4. How to start a return
Open a request from our Returns & refunds support page, or contact us with the order number, item, reason, and photographs where useful. Keep the item safely packaged until instructions are confirmed.
5. Marketplace and seller responsibility
PartsBazar360 provides the marketplace, checkout, and support workflow. The seller remains responsible for accurate item condition, dispatch, and seller-specific warranty or return promises. We may help coordinate a resolution when a seller does not respond or a listing materially differs from its description.
6. Changes and contact
We may update this policy by posting a revised effective date. Contact info@partsbazar360.com or use our Contact Us page.